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Observation-Centered
Senior Product Designer solving complex workflows with systems thinking and prototyping using assistive AI

Proficient in building research-first, 0 → 1, scalable design solutions in AI enabled and Agentic AI systems
Currently working in Financial Services @ Capgemini America

Best Works

Conversational AI Agent for Data Intense Dashboards

AGENT DESIGN

Conversational AI | Agent Design

Symptoms

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Reduced research insights generation from 5 days to 3 hours using GPT agents

AGENT DESIGN

AI Workflow & Orchestration | AI UX

Reduced time to insight time by 25% for business users with insurance intelligence solution

DATA INTENSE INSURANCE DASHBOARDS

Complex B2B Workflows | AI Copilot

Symptoms

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Strategized and built a symptoms feature for pregnant women, achieving an 85% user satisfaction rate

HEALTHCARE MOBILE DESIGN

A/B Testing | Feature Design

Symptoms

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Designed a one stop solution to track and plan shifts for contact center manager that reduced task completion by 55%

CONTACT CENTER

High Impact MVP 0 -> 1 | Enterprise Software

Symptoms

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Invented a digital claim settlement journey for insurance holders and call center agents which reduced the time by ~91%

INSURANCE

Digital Transformation | Enterprise Software

Testimonials

"Abhinee is cognizant about how the industry is transforming and approaching design, and she takes a step towards this without hesitation. during the collaboration with our customers, we have to apprise them about the design process. Being a key part of the team, she successfully communicated and convinced customers of the importance of the extra efforts in the design process."

Purvi Gandhi

Senior UX Consultant & Strategist,

Tata Consultancy Services​, Ltd.

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